Although you might think of "office politics" as a phenomenon beginning in the business world, I believe its origins trace back further. As a leadership coach, I've seen that negative behaviors from childhood experiences can play a role in creating office politics and...
Humans are social animals — we crave meaningful interaction with others. Unfortunately, when we don't get enough of it, there can be serious repercussions. This need, unsurprisingly, carries over to our lives at work. We spend so many hours of our lives working that...
Cognitive bias can affect how we interpret information. When people interpret new information that's presented to them in ways that tend to support their already existing belief system, that's cognitive bias at work. Not only will people interpret new data to conform...
According to the latest Gallup Poll on employee engagement, 34% of workers are engaged — those who are involved in, enthusiastic about and committed to their work. Although this is better news than before, the number of disengaged employees is still far too high.The...
We're all busy. Our personal lives are stuffed full of appointments. Our business lives have seemingly endless reports, deadlines, meetings and problems to solve. Time management has never been so important.How often have you and your team spent hours of valuable time...
In today's difficult business environment, it can be easy to overlook ethical dilemmas in the workplace out of sheer exasperation. But when a company makes the effort to treat employees in a fair and consistent manner, it can reap the benefits of having employees who...
Cultural intelligence, also known as CQ, is the ability to connect with others and work effectively in multicultural situations. Some people seem to have an innate ability to observe a new culture as an outsider, but act and react in a manner that shows they have been...
In today’s high-visibility world with the constant social media avalanche, it’s more important than ever to ensure that, as a leader, your ethical message is consistent. Anyone out there can talk the talk, but if you don’t truly believe in the...
The concept of psychological safety, according to William A. Khan in his 1990 paper on personal engagement and disengagement at work, is “being able to show and employ one’s self without fear of negative consequences of self-image, status or career.”...
Now more than ever, companies are learning to cherish the valuable input created by fostering cognitive diversity in their organizations. Cognitive diversity is the inclusion of people who have different ways of thinking, different viewpoints and different skill sets...